Welcome to Coastal Home Care

Quality home care that is personalised for you.

Coastal Home Care is accredited by the Commonwealth Government as an Approved Provider of Home Care Packages.

Why choose Coastal Home Care?

We care for our customers – with kindness, compassion and respecting you as an individual.

Local teams, supporting local communities.

We know being at home is important to you. It is also equally important to our Care Professionals. That’s why we employ local people to support local people and, with less travel, our Care Professionals are some of the most reliable, arriving on time and with up-to-date information to deliver seamless care.

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Always in touch. Always informed.

We combine heart and technology to keep customers, their important people in their life, and our Care Professionals informed. Our App shares live information around services and care needs to keep everyone informed. So, whether you’re down the street or in a different state, you’ll know how your loved one is doing.

 

Customers at the heart

Customers are at the heart of all that we do. We are passionate about partnering with you to keep you living at home in the way you want. You are always at the centre of the decision we make.

Robust processes

Having robust processes and policies are essential to keep you happy and healthy at home. Our easy-to-use App ensures everyone is kept informed and our processes are clearly explained step by step.

 

Personalised care and support plans

We partner with you to develop a personalised care and support plan that meets your goals, values and respects your preferences.

 

Care Professionals not just workers

We employ Care Professionals, not just workers. People who share our purpose and passion for supporting older Australians to remain living at home in the way they want. All Coastal Care Professionals are thoroughly screened, background checked and receive ongoing training. Care Professionals are our experts in your care, and are respected for the valuable role they play, giving them the support they need to be successful.

We’d love to meet you

We spend time getting to know our customers. We will come to your home and do a no obligation assessment to make sure the match is right before you choose Coastal Home Care.

 

Fortnightly checks ins

Our dedicated Care Managers check in with their customers fortnightly to see how they are going. We know things can change quickly so the friendly call means services and supports can be tailored to any changing needs.

 

Dedicated Care Manager

We know all of our customers. Customers have a dedicated Care Manager who coordinates services and supports, provides regular reviews and is your ‘point of contact’ should something change or be needed.

Utilise the benefits of a Home Care Package

Coastal Home Care is accredited by the Commonwealth Government as an Approved Provider of Home Care Packages.

Home Care Packages are designed to make home care accessible. The government funded program empowers eligible older Australians to continue living at home independently by receiving a range of home care services in line with their assessed needs. Services can range from cleaning and gardening, personal care and domestic assistance.

If you are over the age of 65 years and you need some extra support at home you can apply for a Home Care Package by requesting an assessment through the government body My Aged Care.

A Home Care Package is a great option for those who are seeking a helping hand with chores, every day tasks or in need of social support. The package offerings are created to provide peace of mind so those on the program can remain living safely within their own home.

Coastal Home Care Services

Our range of services are developed for your individual needs and preferences. Serviced by a team of experts, speak to one of our friendly team members to learn more about how we can help you.