Not all Home Care providers are the same - here’s what makes Coastal truly different:
Before you make a decision, we’ll visit your home for a free, no-pressure chat and assessment - so you feel confident Coastal is the right fit.
Our Care Professionals work as part of the Coastal team, which means more consistency, accountability, and care you can rely on. They’re local too, so they stay connected to your community.
We support local communities with local people. With less travel time, our Care Professionals are better placed to be reliable, present and informed, and ready to care.
From day one, you’ll know your Care Manager by name - and they’ll know yours. They’ll take the time to understand your story, goals, and preferences, and partner with you to deliver care your way.
We don’t just set and forget. Your dedicated Care Manager checks in regularly and adjusts your services as life changes - ensuring your care continues to meet your needs.
Need to adjust a service or ask a question? Our team responds quickly, without long delays or complicated handovers. Help is just around the corner.
Our simple App keeps you and your loved ones updated - with live info about your services and care. Whether you’re down the street or across the country, you’re always in the loop.
All clients have access to experienced Coastal nurses who oversee health assessments, care planning, and clinical support - so your care is safe, informed, and holistic.
The Australian Government has replaced the Home Care Packages program with Support at Home on 1 November 2025. Funding levels, service categories, and contributions have changed but Coastal is here to help you stay in control.
Wondering how this affects you?
Find out if you're a Grandfathered, Transitional, or New client under the new system.
Your journey starts with a friendly, no-obligation home visit. We take the time to understand your needs, preferences, goals, and lifestyle - because great care starts with truly knowing you.
Your dedicated Care Manager partners with you to build a tailored Help Plan. Whether it's domestic assistance, personal care, or nursing services, your plan reflects what matters most to you.
From rostering Care Professionals to managing budgets and invoices, we take care of all the admin - so you don’t have to. Our team makes sure the right people arrive at the right time, every time.
Your Care Manager checks in regularly and adjusts your care as life changes. Our easy-to-use App keeps you and your loved ones informed with live updates, schedules, and service changes - so you always feel supported and connected.
Our range of services are developed for your individual needs and preferences. Access a range of services using your Support at Home funding.
We can help you track, schedule and report on your medications so you can stay healthy, living at home.
Our trained professionals can assist with dressing changes, infection prevention, and wound healing so you can recover safely and comfortably at home.
We can provide nursing care for general medical support, such as changing bandages, wound management, sorting medication and reviewing your nursing needs.
We provide discreet, respectful support to help manage continence care, improving your comfort, dignity, and quality of life at home.
We assist with safe, respectful showering & dressing routines to help you feel fresh and confident every day while maintaining your independence.
From cleaning floors, doing dishes, taking out the rubbish and more, our Care Professionals can tackle your cleaning tasks.
Mowing the lawns and weeding the garden are some of the ways we can help keep your home looking fresh and welcoming.
There’s nothing quite like a freshly prepared meal, ready to eat. Ask us how we can assist with preparing nutritious meals.
Hanging out the washing, folding and sorting clothes and changing bed-linen are some of the ways our Care Professionals can help out.
Need groceries or everyday items? We can help with your shopping, either for you or with you, so you have what you need at home.
Whether it’s a medical appointment or a trip to the shops, we can help you get there safely & comfortably with our reliable transport support.
We can assist you to attend social events or participate in your local community.
If your main carer needs a break, we can step-in and provide some support. Speak to us about your carers planned respite and we can work with you to get the right supports in place.
We can help arrange therapies like chiropractic, osteopathy and remedial massage to support your comfort, movement and independence, where approved in your plan.
Equipment and home changes, like shower chairs, grab rails and ramps, can make your home safer. We can help you understand what may be available under your assessment.
Support at Home is designed to make home care more accessible. The government-funded program empowers eligible older Australians to continue living independently at home by receiving a range of home care services in line with their assessed needs. Services can range from cleaning and gardening to personal care, domestic assistance and social support.
If you are 65 or over (or 50 or over for Aboriginal and Torres Strait Islander people) and need some extra support at home, you can apply for Support at Home funding by requesting an assessment through the government body My Aged Care.
Support at Home is a great option for those seeking a helping hand with chores and everyday tasks, or who are in need of social support. The program is designed to provide peace of mind, helping eligible older Australians remain safe, independent and comfortable in their own homes.
